University Press of America
Pages: 194
Trim: 6½ x 9
978-0-7618-3562-2 • Paperback • September 2006 • $48.99 • (£38.00)
James T. Ziegenfuss, Jr., Ph.D. (Wharton School of Business—University of Pennsylvania) is Professor of Management & Health Care Systems in the Graduate Programs in Health & Public Administration, School of Public Affairs, Pennsylvania State University. Dr. Ziegenfuss has written over 100 articles for journals and conference, and has authored ten books on health care management, strategic planning, and administration.
Part 1 Preface
Chapter 2 Introduction: Strategic Planning: Why & What & How
Part 3 I: Lessons of Purpose & Philosophy & Concept
Chapter 4 Cases
Part 5 II: Lessons of Design and Methods
Chapter 6 Planning System Design
Chapter 7 Techniques
Chapter 8 Strategies & Programs
Chapter 9 Cases
Part 10 III: Lessons of Progress, Outcomes & Benefits
Chapter 11 Cases
Chapter 12 Epilogue
Part 13 Appendices
Part 14 Index
Part 15 About the Author